Terms and Conditions

Last updated: 7 July 2026 Operated by Wefeen Privacy Policy

Important. These Terms and Conditions (“Terms”) govern access to and use of the Wefeen platform. By using Wefeen, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Definitions

In these Terms:

  • “Wefeen,” “we,” “us,” or “our” means Wefeen, which operates the Wefeen website and platform at https://wefeen.com and related services.
  • “Service” means our website, software, templates, tools, dashboards, APIs, support channels, and any related products or features we make available for creating, hosting, sharing, and managing digital invitation and event pages, including RSVP collection and guest management.
  • “Host” means a person or organization that creates, purchases, or administers an event page or account on the Service.
  • “Guest” means a person who views an event page, submits an RSVP, or otherwise interacts with content published through the Service.
  • “User” means any Host, Guest, visitor, or other person who accesses or uses the Service.
  • “User Content” means text, images, audio, video, event details, guest responses, designs, logos, and other material that a User submits, uploads, publishes, or makes available through the Service.
  • “Guest Data” means personal information and RSVP responses collected through an event page on behalf of a Host.

2. Acceptance and Eligibility

2.1 Agreement

These Terms form a legally binding agreement between you and Wefeen. You accept these Terms when you access or use the Service, create an account, purchase a plan, publish an event page, submit a form, or click to accept them where presented.

2.2 Capacity

You represent that you have the legal capacity and authority to enter into these Terms. If you use the Service on behalf of a company, event planner, agency, or other organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

2.3 Age

The Service is not directed to children under 16. Host accounts and purchases must be created by persons who are at least 18 years old, or the age of majority in their jurisdiction if higher. If you allow a minor to participate in an event, you are responsible for obtaining any required parental or guardian consent and for compliance with applicable child-protection laws.

2.4 Additional Terms

Certain features, promotions, enterprise arrangements, custom design work, or paid plans may be subject to additional terms presented at checkout or in a separate order form. If there is a conflict, the additional terms control for that feature or order.

3. The Service

3.1 What Wefeen Provides

Wefeen provides tools to create and share digital invitation and event websites, including templates, customization options, shareable links, RSVP forms, guest lists, maps, media galleries, schedules, and related hosting features. Features may vary by plan, region, device, or release.

3.2 No Event Management Agency

Wefeen is a technology platform only. We do not plan, host, supervise, or attend events. We do not guarantee attendance, guest behavior, venue suitability, vendor performance, weather, travel, safety, or the success of any celebration or business function.

3.3 No Professional Advice

Information provided through the Service is for general informational purposes only. It is not legal, financial, tax, security, medical, or event-planning advice. You are solely responsible for decisions relating to your event and compliance with applicable laws.

3.4 Beta or Preview Features

We may offer experimental, preview, or beta features. Such features may be incomplete, change without notice, or be withdrawn. They are provided “as is” and may be subject to separate terms.

4. Accounts and Security

4.1 Registration

You may need an account to use some parts of the Service. You agree to provide accurate, current, and complete information and to keep it updated.

4.2 Credentials

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.

4.3 Team and Delegate Access

If you grant access to planners, assistants, family members, or vendors, you remain responsible for their actions and for ensuring they comply with these Terms.

4.4 Account Review

We may refuse registration, reclaim usernames, or limit accounts where permitted by law, including where information is inaccurate, misleading, or associated with prior violations.

5. Your Content and Guest Data

5.1 Ownership

As between you and Wefeen, you retain ownership of User Content you lawfully submit, subject to the licenses below and to our rights in the Service itself.

5.2 License to Wefeen

You grant Wefeen a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, display, perform, distribute, and otherwise use User Content only as necessary to operate, improve, secure, backup, and promote the Service, comply with law, enforce these Terms, and provide support. This license continues for a reasonable period after content is removed to allow backups, caching, and legal compliance, then ends except for archival records we must retain by law.

5.3 Your Responsibilities

You represent and warrant that:

  • you own or have all necessary rights, licenses, consents, and permissions for User Content, including photos, music, logos, trademarks, fonts, and third-party materials;
  • User Content does not infringe intellectual property, privacy, publicity, or other rights;
  • User Content complies with these Terms and applicable law;
  • information published about dates, venues, schedules, dress codes, gifts, and logistics is accurate to the best of your knowledge.

5.4 Guest Data and Privacy

When you collect Guest Data through the Service, you determine what information to request and how to use it. You are responsible for providing guests with appropriate notice, obtaining required consents, and handling Guest Data lawfully. Our Privacy Policy explains how Wefeen processes personal data. To the extent Wefeen processes Guest Data on your instructions to provide the Service, you act as the data controller (or equivalent under applicable law) and Wefeen acts as a processor/service provider, except where we determine purposes and means of processing as described in the Privacy Policy.

5.5 Sensitive Information

Do not collect special categories of personal data, health information, government ID numbers, payment card data, or other sensitive information through event pages unless you have a lawful basis, appropriate safeguards, and any required notices in place. Wefeen does not intend the Service to be used for highly sensitive data collection.

5.6 Monitoring and Removal

We do not routinely review all User Content but may remove, restrict, or disable content or pages that we reasonably believe violate these Terms, applicable law, or third-party rights, or that create security, legal, or operational risk. We may do so without prior notice where reasonably necessary.

6. Acceptable Use

You agree not to, and not to allow others to:

  • use the Service for unlawful, fraudulent, deceptive, harmful, harassing, discriminatory, defamatory, obscene, or exploitative purposes;
  • publish content that impersonates another person, misstates an event, or misleads guests about location, timing, cost, or identity;
  • send spam, bulk unsolicited messages, or phishing links using the Service or event pages;
  • upload malware, attempt unauthorized access, probe systems, scrape data except as permitted, or interfere with Service operation;
  • reverse engineer, decompile, or attempt to extract source code except where prohibited restrictions are not enforceable under applicable law;
  • resell, white-label, or commercially exploit the Service except as expressly authorized by Wefeen;
  • use the Service to collect data for unrelated marketing databases without clear disclosure and consent;
  • infringe intellectual property, privacy, or publicity rights;
  • use the Service in violation of export control, sanctions, anti-bribery, or anti-money-laundering laws.

We may investigate violations and cooperate with law enforcement where required or appropriate.

7. Intellectual Property

7.1 Wefeen Property

The Service, including software, source and object code, design systems, templates, layouts, graphics, branding, logos, text, and documentation, is owned by Wefeen or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

7.2 Limited License to Hosts

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service to create and share event pages for your lawful personal or business events.

7.3 Restrictions

You may not copy, modify, distribute, sell, lease, or create derivative works from the Service or Wefeen templates except as enabled by the product itself. You may not remove proprietary notices.

7.4 Feedback

If you submit ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, except where prohibited by law.

7.5 Copyright Complaints

If you believe content on the Service infringes your copyright, send a notice to [email protected] with: (a) identification of the work; (b) identification of the material and its location; (c) your contact details; (d) a statement of good-faith belief; (e) a statement under penalty of perjury where applicable; and (f) your signature or electronic signature. We may remove or disable access to disputed material and terminate repeat infringers where appropriate. Counter-notice procedures may be provided where required by applicable law.

8. Third-Party Services and Links

The Service may integrate or link to third-party services such as map providers, music or video platforms, analytics tools, payment processors, messaging apps, fonts, and hosting infrastructure. Third-party services are governed by their own terms and privacy policies. Wefeen does not control and is not responsible for third-party services, their availability, content, or data practices. Your use of embedded maps, music, or external links is at your own risk, and you are responsible for ensuring you have rights to use them.

9. Fees, Billing, and Refunds

9.1 Prices and Taxes

Fees for paid plans, add-ons, custom design, or other services are shown at checkout or in an order confirmation. Prices may change for future purchases. You are responsible for applicable taxes, duties, and bank or payment-provider charges unless stated otherwise.

9.2 Payment

You authorize us and our payment partners to charge your selected payment method for amounts due. If payment fails, we may suspend access until resolved.

9.3 Subscriptions and Renewals

If a plan renews automatically, you authorize recurring charges until you cancel in accordance with the cancellation method presented at purchase. Cancellation stops future renewals but does not retroactively refund prior charges unless required by law or stated in the offer.

9.4 Refunds

Unless required by applicable consumer law or expressly stated at purchase, all fees are non-refundable once the Service has been delivered, an event page has been activated, or work has commenced on a custom order. If you believe a charge is incorrect, contact us within 14 days of the charge with details. We may offer credits or refunds at our discretion where appropriate.

9.5 Chargebacks and Disputes

Contact us before initiating a chargeback so we can investigate. Improper chargebacks may result in account suspension and recovery of costs permitted by law.

10. Availability and Changes

We strive for reliable service but do not guarantee uninterrupted, secure, or error-free operation. Maintenance, outages, network failures, third-party issues, or force majeure events may affect availability. We may modify, suspend, or discontinue any part of the Service at any time. Where reasonably practicable, we will provide notice of material changes affecting active paid plans. We may update these Terms from time to time. The “Last updated” date will change, and continued use after changes become effective constitutes acceptance unless applicable law requires a different process.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WEFEEN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, WEFEEN DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) RSVPs OR GUEST DATA WILL BE COMPLETE, TIMELY, OR ACCURATE; (C) LINKS WILL REMAIN ACTIVE FOR ANY SPECIFIC PERIOD; (D) CONTENT WILL NOT BE LOST, ALTERED, OR CORRUPTED, ALTHOUGH WE USE REASONABLE SAFEGUARDS; OR (E) DEFECTS WILL BE CORRECTED.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply only to the extent permitted.

12. Limitation of Liability

12.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEFEEN AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, GUESTS, BUSINESS, OR EVENT OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY.

12.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEFEEN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO WEFEEN FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE THOUSAND INDIAN RUPEES (INR 1,000) IF YOU HAVE NOT PAID FEES.

12.3 Non-Excludable Rights

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including certain consumer rights, fraud, wilful misconduct, or death or personal injury caused by negligence where exclusion is not permitted.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wefeen and its directors, officers, employees, contractors, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content or Guest Data; (b) your event or communications with guests; (c) your breach of these Terms or applicable law; (d) your infringement or misappropriation of third-party rights; or (e) dispute between you and a guest, vendor, or other third party. We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate.

14. Suspension and Termination

14.1 By You

You may stop using the Service at any time. Account deletion or plan cancellation options, if available, are described in the product or support documentation.

14.2 By Wefeen

We may suspend or terminate access immediately if we reasonably believe you violated these Terms, created legal or security risk, failed to pay amounts due, or if required by law. We may also discontinue the Service on reasonable notice where practicable.

14.3 Effect

Upon termination, your right to use the Service ends. Sections that by nature should survive will survive, including ownership, disclaimers, limitation of liability, indemnity, governing law, and dispute provisions. We may retain and use information as described in the Privacy Policy.

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of the Republic of India, without regard to conflict-of-law rules that would apply another jurisdiction’s laws.

15.2 Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

15.3 Jurisdiction

Subject to applicable law, exclusive jurisdiction and venue for disputes not resolved informally lie in the courts of Mumbai, Maharashtra, India. You consent to personal jurisdiction in those courts.

15.4 Time Limit

Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrues, unless a longer period is required by applicable law.

16. General Provisions

  • Entire Agreement. These Terms, together with the Privacy Policy and any applicable order terms, constitute the entire agreement regarding the Service and supersede prior understandings on that subject.
  • Severability. If any provision is invalid or unenforceable, the remaining provisions remain in effect.
  • No Waiver. Failure to enforce a provision is not a waiver of future enforcement.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
  • Force Majeure. We are not liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet failures, power outages, or government actions.
  • Electronic Communications. You consent to receive communications electronically, including notices posted on the Service or sent by email.
  • Language. These Terms are written in English. Translations, if any, are for convenience only.
  • Intermediary Status. To the extent applicable under the Information Technology Act, 2000 (India) and rules thereunder, Wefeen may qualify as an intermediary and may claim applicable safe-harbor protections for third-party User Content, subject to compliance with due diligence and takedown obligations under law.

17. Contact

For questions about these Terms, legal notices, or copyright claims:

By using Wefeen, you acknowledge that you have read, understood, and agree to these Terms and Conditions.